Website Terms of Use

Note on the scope of this document

As regards the zerod.io website, these Terms cover browsing it, reading its content, submitting a form or requesting a demonstration.

This document governs use of the website and access to the Zerod platform on its free plan. It does not govern the purchase or use of the paid services: access to the products hosted at ciso.zerod.io and app.zerod.io under any paid plan is governed by the service agreement entered into between Zerod and the customer organisation, which prevails over these Terms in all matters relating to the provision of the service.

Free plan access to the platform

Scope. This document governs access to the Zerod platform on its free plan. Paid services, both compliance and pentesting, are governed by the service agreement signed between Zerod and the customer organisation.

How access is granted. Access to the free plan is not automatic. It is requested through a form and Zerod decides whether to grant it, normally after prior contact with the requesting organisation. Zerod may decline a request without giving reasons.

What it includes. The free plan allows you to explore the platform. It does not include the AI-assisted document generation features, which are part of the paid plans. It carries no availability, service level or support commitment.

Permitted use. Access is for the professional use of the organisation it is granted to. It may not be shared with third parties, resold, or used for purposes other than evaluating the platform's features.

Duration and closure. Access is granted for no fixed term. Zerod may suspend or close it when the access is no longer justified, when these terms are breached, or when the account remains inactive. You may request closure of your account at any time.

Your data. Processing of the personal data associated with the account is governed by the Privacy Policy. You may request erasure of your data at any time and we will act without undue delay.

Amendments. We may amend these terms. If the change is substantial, we will notify you at the email address associated with the account.

1. Owner and acceptance

The website zerod.io is owned by Cybersec Hub, S.L. ("Zerod"), Tax ID B-09681867, with registered office at Calle Josep Irla i Bosch, 1 — 08034 Barcelona (Spain). Full identifying details are set out in the Legal Notice.

Accessing and using the website entails full acceptance of these Terms, the Legal Notice, the Privacy Policy and the Cookie Policy. If you do not agree with them, do not use the site.

2. Permitted use

You may use the website to inform yourself about Zerod, consult its content, download materials expressly made available, and get in touch with us.

You undertake to use it in accordance with the law, good faith and these Terms, and in particular not to:

• Use it for unlawful purposes or in ways contrary to the rights of third parties.
• Introduce malicious code or content liable to damage Zerod's systems or those of third parties.
• Carry out scanning, penetration testing, reverse engineering, mass automated content extraction, or any activity aimed at circumventing security measures, without prior written authorisation. Security testing is channelled exclusively through our Responsible Disclosure Policy.
• Deliberately overload the infrastructure or interfere with its normal operation.
• Impersonate third parties or misrepresent your connection to an organisation when completing a form.
• Use the forms to send unsolicited commercial communications.

Zerod may restrict access to the website for anyone in breach of these conditions, without prior notice and without prejudice to any legal action that may be appropriate.

3. Website content

3.1 Informational nature

The content of the website — including blog articles, guides, framework pages and comparisons — is informational and commercial in nature.

It does not constitute legal, technical, compliance or security advice. References to ISO 27001, ENS, SOC 2, GDPR, NIS2, ISO 27701, ISO 42001, the EU AI Act or other frameworks describe our product's capabilities and our explanatory interpretation. They do not replace the text of those standards, nor the judgement of an auditor, certification body or qualified adviser. Nothing on this site guarantees that you will obtain a certification or pass an audit.

3.2 Comparisons and third-party references

Where the site includes comparisons with other products, they are prepared on the basis of publicly available information as at the date stated on each page. Third-party features change; if you spot an inaccuracy, write to us at contact@zerod.io and we will correct or withdraw it.

Third-party trademarks belong to their owners and are referred to for identification purposes. Reference to them implies no affiliation or sponsorship.

3.3 Availability and changes

Zerod may modify, suspend or withdraw any website content at any time and without prior notice. It does not warrant that the site will be available without interruption or free from errors.

Availability commitments relating to Zerod products, where they exist, are set out in the applicable service agreement and not in this document.

4. Intellectual and industrial property

The content, design, source code, structure and trademarks of the website belong to Zerod or to third parties who have authorised their use, and are protected by applicable law.

Viewing, printing and downloading content for personal, non-commercial use is permitted. Any other exploitation — reproduction, distribution, public communication, transformation or commercial use — requires prior written authorisation.

Quotation of our content for informational, educational or journalistic purposes is permitted provided Zerod is identified as the source and the original page is linked.

5. Forms and communications

By submitting a form you confirm that the information provided is accurate and that, if you are acting on behalf of an organisation, you have the authority to do so.

Submitting a form creates no obligation to contract for either party, nor does it constitute acceptance of an offer. Processing of the data you provide is governed by the Privacy Policy.

The forms are protected by anti-abuse measures. If you are unable to complete a submission, write to us at contact@zerod.io.

6. Links

The site may link to third-party sites over which Zerod exercises no control. Zerod accepts no responsibility for their content or their privacy practices.

Linking to the site requires that links point to complete pages, without reproducing the site within frames or suggesting a non-existent association with Zerod.

7. Liability

Zerod is liable for damage arising from its wilful misconduct or gross negligence, as well as for any damage that applicable law does not permit to be excluded.

Beyond those cases, and to the extent permitted by law, Zerod is not liable for:

• Damage arising from interruptions, technical failures or unavailability of the website.
• Damage arising from your use of the published information, including compliance or security decisions you take on that basis.
• The content and practices of linked third-party sites.

8. Amendments to these Terms

Zerod may amend these Terms. The current version and its effective date appear in the header, and the full history at the foot of the page. Continued use of the site following publication of a new version constitutes acceptance of it.

9. Severability

If any clause of these Terms is held to be void or unenforceable, the remainder shall remain in force, and the affected clause shall be replaced by another of equivalent effect and compliant with the law.

10. Governing law and jurisdiction

These Terms are governed by Spanish law.

For the resolution of any dispute, and unless applicable law imposes a different venue — in particular in consumer relations — the parties submit to the Courts and Tribunals of Barcelona, expressly waiving any other venue.

11. Language

This document is published in Spanish and English. In the event of any discrepancy between the two versions, the Spanish version shall prevail.

12. Contact

Cybersec Hub, S.L. — Calle Josep Irla i Bosch, 1, 08034 Barcelona (Spain) — contact@zerod.io

Version history